Seminars 7

Powerful Debt Collection Techniques (AR)
Featuring James Bannister
How to get your money...and still keep customer goodwill

Telephone Power for Collections (TR)
Featuring James Bannister
Specialized version of Powerful Debt Collection (AR) concentrating on telephone collection techniques; includes our highly acclaimed
Excuse Workshop
• a half-day version of TR, including the Excuse Workshop, is available

Positive Cash Flow Management (CM)
Featuring James Bannister or Bert Houweling
Main topics from AR plus credit control and managing

accounts payable

Project Management for Results (PM)
Featuring Hywel Lloyd or Bert Houweling
How to get things done on time and on budget, with less stress

Practical Contract Management (KM)
Featuring James Bannister and/or Hywel Lloyd and/or Bert Houweling

Techniques for improving performance of suppliers and sub-contractors;

includes topics on what to do when things go wrong

The Personal Effectiveness Seminar (PE)
Featuring Bert Houweling

Assertiveness, coping and organizational skills for upcoming businesspeople

Communications Skills for Success (CK)
Featuring James Bannister
How to speak, write and listen better, for success in business